We are certified by the National Committee for Quality Assurance as a Patient-Centered Medical Home.  As such, we offer a wide array of services and strive to limit the number of places you have to go to get your medical care.  From wellness visits to management of chronic diseases to acute care needs, we have you covered.  We offer in-house lab, electrocardiography, Holter monitors, sleep studies, Immunizations, an After-Hourse Nurse Line, and access to your information via our Patient Portal.

What is a patient-centered medical home?

The Patient-Centered Medical Home is a term used to describe a team-based approach to healthcare.  Our office serves as the central location for all your healthcare needs.  The goals of the Patient-Centered Medical Home are better access to health care, increased satisfaction, improved health, and reduced overall healthcare costs.

Benefits to our patients include:

• Increased Access to Same-Day Appointments for Established Patients

• Access to our After-Hours Nurse Line

• Care Management and Coordination

  • We have a Care Manager and Care Coordinator on-site to help manage our patients with complicated medical conditions.  This coordination and management includes, but is not limited to, appointment reminders, medication review and reconciliation, education on disease processes, and implementation of community resources based on your needs.  Our goal is to help those who have more complex medical conditions to receive the care they deserve and live a higher quality of life.

• A More Informed Healthcare Team

• A Better Overall Healthcare Experience

• A Reduction in Healthcare Costs

Telemedicine is available to all patients. Telemedicine is a visit conducted with your healthcare provider over video and can be done via smartphone or computer.

At Freeman Family Medicine, we utilize a HIPAA-secure platform to conduct telemedicine visits. At the time of your appointment, a text message is sent to you with a link to get you to your visit with your healthcare provider.

Currently, telemedicine can be conducted for any type of visit—new patients, acute visits, and follow-ups. Occasionally, telemedicine is not appropriate, and you may be asked to come to the clinic for examination or for further work-up. Telemedicine services are generally covered by your insurance just as if you were being seen in the office, and usual co-pays and co-insurance may apply.

To schedule a telemedicine appointment, simply call us at 501-327-0110.

WE OFFER AFTER-HOURS ACCESS VIA OUR NURSE LINE

Please call our After-Hours Nurse Line at (501) 548-7028 if you have any of the following:

• An urgent question you feel cannot wait until the next business day
• A healthcare provider treating you after-hours has questions about your medical history or current treatment

If you have any emergency, do not call the Nurse Line.  Call 911.

Please refrain from using the After-Hours Nurse Line for refill requests or scheduling appointments.  We will be happy to take care of these issues during our regular hours at (501) 327-0110 or by visiting our Patient Portal.

Online Access To Your Information

Our patient portal offers you streamlined access to us and your medical information.  With the Patient Portal you can:

• Send us secure messages

• Request prescription refills

• Change your preferred pharmacy

• Update your address, phone number, and email

• View your lab results

If you do not have a patient portal account, contact us at (501) 327-0110 or email us to setup an account.

CDC RECOMMENDED VACCINATIONS

We carry all CDC recommended vaccines for people of all ages, form newborn to the elderly, including the new shingles vaccine, Shingrix, which is recommended for everyone over the age of 50.

D.o.t. physicals

We now do D.O.T. physicals at our clinic. This service is available to all of our patients and even non-established patients. If you need to schedule a D.O.T. physical, simply call us at 501.327.0110 to get scheduled.